Director, Group Operations

Company: National Medical Association
Location: Whittier
Posted on: April 13, 2025

Job Description:

The Director, Group Operations is responsible for the continuous, effective operations of all physician group practice offices directly assigned to the position. This may include primary care and/or specialty care group practice locations with a focus on several offices in various locations. The role works with the Vice President of Medical Group, front-line managers, and staff to improve the quality of care, strengthen the financial performance of the group practice offices, and enhance patient, physician, and employee satisfaction.In conjunction with medical staff leadership, including the Senior Medical Director, Physician Department Chairs, and Physician Team Leaders, the Director develops and implements business plans for existing and future departments and programs. The Director leads by example and works with the team to reduce infrastructure and promote high-value performance. This is a management position.PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County, and San Gabriel Valley region. The fully integrated network comprises PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services, and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care, and emergency services. The organization is nationally recognized for excellence in patient care and patient experience. The College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care, and healthcare technology. For more information, visit or follow us on , , or .Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, Public Health, or other related field is required; Master's degree in health, nursing, business, public administration, or related field is preferred.
• Minimum five years progressive experience in management of physician practices, clinics, or hospital appropriate departments preferred.
• Formal lean training preferred.
• Experience with managing and motivating effective work teams.
• Working knowledge of budgeting, contract negotiations, business plan development, and practice management/electronic health records systems preferred.
• Experience with leading and implementing projects.
• Experience in specialty(s) of assigned physician offices preferred, i.e., family practice/primary care, medical specialties, and/or surgical specialties.Skills
  • Demonstrated leadership ability
  • Written and verbal communication skills
  • Interpersonal competence
  • Team-building, mentoring, and training skills
  • Negotiation, confrontation, and facilitation skills
  • Computer skills
  • Organizational skills
  • Financial management skills
  • Performance improvement skills
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Keywords: National Medical Association, Irvine , Director, Group Operations, Executive , Whittier, California