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Technical Help Desk Representative

Company: VirtualVocations
Location: Irvine
Posted on: March 20, 2025

Job Description:

A company is looking for a Technical Help Desk Representative for a remote role.
Key Responsibilities

Perform document processing and record keeping tasks related to customer accounts
Enter new account information, change existing account details, and answer customer inquiries
Provide customer service by resolving problems and responding to requests for information

Required Qualifications

High school diploma or equivalent
Experience in customer service or help desk support
Knowledge of products and services in the assigned area
Ability to manage time effectively
Self-starter with organizational skills

Keywords: VirtualVocations, Irvine , Technical Help Desk Representative, IT / Software / Systems , Irvine, California

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