New York Licensed Support Specialist
Company: VirtualVocations
Location: Irvine
Posted on: March 20, 2025
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Job Description:
A company is looking for a Support Desk Specialist to join their
IT team.
Key Responsibilities
Triage IT Support tickets by troubleshooting and providing support
for computer systems, software, and hardware
Follow and enforce NY DFS cybersecurity policies and manage
accounts and access controls
Provide end user support for Microsoft Operating Systems and
business applications, including user training
Required Qualifications
A college degree, technical education, or equivalent work
experience
2-5 years of experience in an IT support role
ITIL4 Foundations certification preferred
Experience with ticketing systems and cloud computing preferred
Technical troubleshooting skills with an understanding of Windows
Operating Systems
Keywords: VirtualVocations, Irvine , New York Licensed Support Specialist, Other , Irvine, California
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