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Contact Center Associate 2

Company: VirtualVocations
Location: Irvine
Posted on: March 24, 2025

Job Description:

A company is looking for a Contact Center Associate 2 to support patient-centered care and service excellence in a remote setting.
Key Responsibilities

Deliver high-quality patient service and assist in identifying care provision issues
Act as a subject matter expert and train new agents on scheduling and registration
Schedule and register patients for appointments while providing information about services

Required Qualifications

High School diploma or equivalent
Minimum 2 years of relevant experience
General knowledge of office procedures and operations
Ability to handle confidential information with discretion
Any relevant education, certifications, and/or work experience may be considered

Keywords: VirtualVocations, Irvine , Contact Center Associate 2, Other , Irvine, California

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