Aws cloud Support Enineer

Company: LINCOLN SOFT TECH LLC
Location: Irvine
Posted on: April 2, 2025

Job Description:

Hi ,

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Position Title: Senior Cloud Support Engineer
Location: Irvine, CA (Need locals only)
Duration: Long Term Contract (Hybrid)
Experience Level: Senior (12+ years)
Visas : H4-EAD , GC ,GC_EAD , USC
Certifications: AWS Solutions Architect

Job Description: As a Senior Support Engineer in the Cloud Operations team, you will provide expert-level technical support for mission-critical systems and applications while ensuring the stability, reliability, and scalability of cloud infrastructure. You will play a key role in incident management, root cause analysis, automation, and continuous improvement, leveraging SRE principles and cloud best practices to drive operational excellence.

Key Responsibilities:
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10+ years of technical support experience in enterprise environments.
AWS Solutions Architect or Certified Kubernetes Administrator (CKA) certification required.
Strong expertise in monitoring tools (Datadog, Nagios, Prometheus, AWS CloudWatch, Splunk).
Proficiency in scripting and automation (Python, PowerShell, Bash).
Experience with cloud networking, security, IAM policies, and infrastructure optimization.
Familiarity with CI/CD pipelines, DevOps methodologies, and infrastructure as code (Terraform, CloudFormation).
ITIL Foundation certification (preferred).
Hands-on experience with ServiceNow or similar ITSM platforms.
Strong analytical thinking and problem-solving skills with a proactive mindset.
Excellent communication skills and ability to collaborate effectively across teams.

Keywords: LINCOLN SOFT TECH LLC, Irvine , Aws cloud Support Enineer, Other , Irvine, California